Effective Date: August 3, 2026

Privacy Policy for ElevateAthletics

At ElevateAthletics ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online store, purchase products, or otherwise interact with us.

Our store is based in Canada and serves customers throughout Canada. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Information You Provide

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Order details

• Payment information (processed securely by third-party payment providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Arrange shipping through our dropshipping suppliers

• Process payments

• Communicate regarding your purchases

• Respond to customer service inquiries

• Improve our website and customer experience

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

3. Payment Processing

We do not store your complete payment information.

Payments are securely processed through trusted third-party payment providers, including:

• PayPal

• Credit card payment processors integrated through Wix

These providers collect, use, and process your payment information according to their own privacy policies and security standards.

4. Dropshipping Fulfillment

Because we operate using a dropshipping business model, we share the information necessary to fulfill your order with our trusted suppliers and shipping partners.

This may include:

• Your name

• Shipping address

• Phone number (if required by the shipping carrier)

• Order details

These parties are only authorized to use your information for fulfilling your order.

5. Wix Platform

Our website is hosted on Wix.

Wix provides the online e-commerce platform that allows us to sell our products. Your information may be stored through Wix's secure data storage systems, databases, and applications protected by industry-standard security measures.

6. Cookies

Our website uses cookies and similar technologies to:

• Keep the website functioning properly

• Remember your preferences

• Analyze website traffic

• Improve your shopping experience

You can disable cookies through your browser settings, although some features of the website may not function properly.

7. Marketing Communications

If you choose to subscribe to our mailing list, we may send promotional emails about new products, special offers, and updates.

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

8. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

• Wix (website hosting)

• Payment processors

• Shipping carriers

• Dropshipping suppliers

• Service providers that help operate our business

• Government authorities when required by law

9. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders

• Provide customer service

• Maintain business records

• Meet legal and tax obligations

• Resolve disputes

11. Your Privacy Rights

If you are a Canadian resident, you may have the right to:

• Access your personal information

• Request corrections to inaccurate information

• Withdraw consent where applicable

• Request deletion of your information where permitted by law

To exercise these rights, please contact us using the email below.

12. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have collected such information, we will promptly delete it.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

The updated version will always be posted on this page with the revised Effective Date.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

ElevateAthletics

Canada

Email: [your email address]

By using our website, you acknowledge that you have read and understood this Privacy Policy.

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